The Systems Effect

The owner-dependence scorecard

How much of your business runs on you?

Ten questions, two minutes. Find out how much of your business depends on you, which part carries the most risk, and how you compare to the 16 businesses we studied.

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Question

If you took a 2-week vacation with no phone, what happens to your business?

What you get

A written report, scored across six dimensions, with the one carrying the most risk called out and a first thing to fix.

  • Time freedom

    The business only functions within arm's reach of you. Stepping away breaks it.

  • Documentation

    How your business runs lives in people's heads, not on paper. Memory is the operating system.

  • Knowledge risk

    Critical know-how is concentrated in a few heads. One resignation letter could walk it out the door.

  • Decision load

    Decisions route through you by default. Your team has no other path, so everything waits on your attention.

  • Consistency

    Results depend on who does the work. Your customers can feel the difference, even when you can't see it.

  • Firefighting load

    Your calendar belongs to whatever broke this morning. The fires keep winning because the system that should prevent them doesn't exist.