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The 80/20 Rule for Process Documentation: Which Processes Actually Matter
  • By Derek Coffey /
  • April 17, 2026 /
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The 80/20 Rule for Process Documentation: Which Processes Actually Matter

Most businesses waste months trying to document everything. The 80/20 rule says 20% of your processes drive 80% of your results. Here is how to find that 20% and document it first.

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How to Document a Process That Only Lives in Someone’s Head
  • By Derek Coffey /
  • April 17, 2026 /
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How to Document a Process That Only Lives in Someone’s Head

When a critical process only lives in one person’s head, you are one resignation away from chaos. Here is how to extract, document, and verify what they know without triggering resistance.

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Video SOPs vs. Written SOPs: When to Use Each (And How to Do Both)
  • By Derek Coffey /
  • March 31, 2026 /
  • Comments (0)

Video SOPs vs. Written SOPs: When to Use Each (And How to Do Both)

Video SOPs, written SOPs, or both? Here is when each format wins, how to combine them into one interactive training resource, and the recording tips that make documentation people actually use.

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The Owner Dependency Trap: How to Systematize Your Way Out of Your Own Business
  • By Derek Coffey /
  • March 31, 2026 /
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The Owner Dependency Trap: How to Systematize Your Way Out of Your Own Business

If you can’t step away without your phone blowing up, your business owns you. Here is the 3 to 12 month methodology for systematizing yourself out of daily operations, from an owner who did it.

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AI Won’t Fix Your Broken Processes (But Here’s What Will)
  • By David Cowling /
  • March 31, 2026 /
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AI Won’t Fix Your Broken Processes (But Here’s What Will)

AI cannot document what does not exist. Before you automate, you need human knowledge capture. Here is the right order, from a team that uses AI daily but never lets it think for them.

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Why Your SOPs Collect Dust (And the Real Reason Teams Ignore Them)
  • By Derek Coffey /
  • March 30, 2026 /
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Why Your SOPs Collect Dust (And the Real Reason Teams Ignore Them)

Most SOPs fail because the wrong person wrote them and the culture doesn’t support them. Learn the methodology that reduced client turnover by 40% and internal issues by 25%.

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Process Mapping 101
  • By David Cowling /
  • March 18, 2026 /
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Process Mapping 101

Process Mapping 101: The 5 Shapes, Swim Lanes, and How to Prep | TSE Home / Articles / Process Mapping 101 Process Mapping • 10

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Best Way To Use Trainual
  • By Derek Coffey /
  • March 18, 2026 /
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Best Way To Use Trainual

How to Use Trainual the Right Way (2026 Consultant Guide) | TSE Home / Articles / The Best Way to Use Trainual SOP Tools •

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Process Map In A Drawer
  • By David Cowling /
  • March 17, 2026 /
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Process Map In A Drawer

Why Process Maps That Live in a Drawer Are Worse Than No Process Maps at All | The Systems Effect Home/ Articles/ Process Maps in

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14 Day Rescue Plan
  • By Derek Coffey /
  • March 17, 2026 /
  • Comments (0)

14 Day Rescue Plan

Your Key Employee Just Resigned: The 14-Day Knowledge Rescue Plan | The Systems Effect Home/ Articles/ 14-Day Knowledge Rescue Plan Knowledge Capture Your Key Employee

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